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Our online ticket system is by far the best way to get support when you need it. With an average response time of under 10 minutes, and a resolution time of under 20 minutes we feel our email based support queue is the most efficient way to provide our client with premier support as it allows us to track all problems to completion and helps us keep a history of what has been done one your account. If you need help with something related to your hosting account please use the support form listed here.
This comprehensive DirectAdmin help site is designed to give you step by step tutorials on all the common functions available in the DA panel. By having these easy to understand answers at your fingertips you can spend less time doing basic server functions, like adding an email account, and more time on the important things -- like building your business. Go to DirectAdmin Site-Helper.
Sometimes you don't have a specific question, but would rather learn what a certain feature or function of your hosting account does. If you find yourself in this position please feel free to take a stroll through our Demos. These demos are designed to walk you step by step through every feature of your hosting account with a "help" link on the top of each page.
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DirectAdmin has three classes: User, Reseller, and Admin.
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Users
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login: demo_user password: demo
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Users are web hosting clients. They use DirectAdmin to configure their web site.
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Resellers
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login: demo_reseller password: demo
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Resellers can create User accounts. Resellers are also Users, so they have a Reseller and User panel.
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Admins
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Available upon request
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| Admins have a User, Reseller, and Admin panel. Admins have full access to server configuration. |
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Please note that some features have been disabled in the demo for security purposes.
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- Dual 3.0 Xeon Dual Core
- 4 x 1 GB Kingston RAM
- 2 x 250 GB SATA2
- 3-Ware 2 CH RAID
- 32 IP's included
- 100 MBPS Unmetered
- DirectAdmin CP
- 24/7/365 Support
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4/12/07 - New Site + Plans |
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We have updated the site to the new design and have introduced a new FREE Hosting service. All paid plans have been updated to increase alloted bandwidth and HD space.
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12/26/06 - Savvis Added |
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As of today, we have added Savvis into our multi-homed BGP mix. Rest easy knowing your traffic will take the best route possible over one of our eight providers.
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 Rest easy knowing that you can contact our helpdesk 24/7/365 days out of the year to get fast support and managed service on your hosting plan. Our business is to help your business grow and succeed. |
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